INDUSTRY · MANUFACTURING
The know-how stays on the shop floor when the person leaves
Let's put it this way: on the shop floor, the best operator's know-how lives in his hands and his head, and there is only one way he can pass it on, by walking a new hire around for weeks. When he leaves, the know-how leaves with him. We film his work on your equipment and build a course so the next person works on their own without months next to the master.
01
Which roles we film
Anything where the employee has a sequence of operations, machine settings and signs of a good part that can be shown on camera. The more settings and nuances, the longer onboarding takes without a course, and the faster the course pays off.
- CNC and specialized machine operator: setup, modes, part inspection, what to do on a deviation
- Setup technician and line mechanic: scheduled maintenance, typical faults, changeover procedure
- Warehouse operator: receiving, putaway, picking, shipping, paperwork
- Assembler and product installer: sequence, tools, inspection before handover
- Quality inspector: signs of a good part, tolerance limits, what to record and how
02
What makes onboarding on the shop floor different
A shop can rarely stop for training: the lead operator is needed on the line, and the new hire stands next to him and eats his time. The "I watched it, got it" mistake is especially visible on the shop floor: the person nods and an hour later does the wrong thing. That is why every module of the course has check questions, and the mentor sees proof of learning, not proof of viewing.
Many plants have an ISO 9001 certificate and a binder of procedures. That doesn't help the worker: the document is for the audit, not for training. Reimann Industrietechnik had the certificate, and the know-how was still leaving with the departing warehouse operator.
We record the work the way it runs at your plant today, not the way it ought to be redesigned. The machine manufacturer's manual goes in as a source, it doesn't replace your best person's experience.
03
What it does in practice
At Reimann Industrietechnik the departing warehouse operator was replaced by a person with no warehouse experience. Four days on the course, two hours for the exam, and he was working the warehouse. The warehouse supervisor didn't believe a new hire could know the processes that well.
Hiring requirements come down: you can take a person who matches two or three key criteria and bring them up with the course. There is one benchmark, the way the best employee you chose does it, and "that's not how I was trained" stops being an argument between shifts.
04
Where it won't work in manufacturing
- One-off and prototype production where every part is different and there is no repeatable cycle
- Trades where the core skill takes years of practice: high-skill welder, NDT inspector
- Roles with mandatory certification and clearance: the course helps with internal procedures but won't replace the certificate
- Simple labor with a two-day ramp-up: loader, single-operation packer
- A process that hasn't settled yet: if the shop itself doesn't know the right way, there is nothing to record